Yes, all our products are made of high-quality real gold. The karat information for each item is detailed in the product descriptions.

Our products are primarily crafted in 8K, 14K and 18K gold. You can find detailed specifications on the respective product pages.

Yes, certain items can be personalized with options like engraving, sizing, coloring.

We offer engraving for select products, with a maximum of 15 characters (including spaces and symbols).

Orders are typically delivered within 10 business days.

Yes, we provide international shipping. Delivery times may vary depending on the destination. You can track your order using the tracking number provided.

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Once your order is dispatched, we will send you an email with a tracking number. Use this number to track your order status.

Yes we do

Yes, you can return unused products in their original packaging within 14 days of delivery.

To initiate a return, please email us at customerservice@pargold.com to receive the return address. For international returns, ensure the package is labeled as “RETURNED GOODS - ZERO CUSTOM VALUE” to avoid customs charges

You can gently clean your jewelry using warm water and mild soap. To ensure longevity, keep your jewelry away from chemicals like perfumes and creams.

You can reach us at customerservice@pargold.com. We are here to assist you with any questions.

For special requests, please email us at the address above. We’d be happy to help.